Like any retainer, the time is set a side for you to use every month to get access to our team, for support and updates and it does not rollover for the Maintain and Manage Website Care plans. You will be given priority support as per the allocated time for the month and if you don’t use it, it will not rollover to the following month, but we will always find something that it needs to be used for.
Our Webmaster plan allows for the hours for each month to carry over to the next month up to one year, so this time can be accumulated over the year as long as you are an active monthly member on our advanced Webmaster plan.